Dr. Silverman and his staff are the best. As a newer dog owner, I’ve had so many questions and they are always so patient and helpful. I’m lucky to have found them.
Very thorough first time visit and special treatment for my puppy. The staff was extremely personable and enjoyable to work with! Definitely make a point to take your fur baby here if you want top-notch canine care.
Dr. Andrea Miller and all staff were great. Our pup went in for symptoms of cushings disease and she was so informative and helped us narrow down a good plan. Thank you for taking such good care of our fur child and making us feel comfortable through the process.
We switched Hamm to Village West because we wanted a vet in the city, and also a second opinion on his limp. Dr. Miller was amazing, very informative and gave us a recommendation on a surgeon for the TPLO surgery (Dr. West at VSC). We recently went in and Dr. Silverman saw Hamm for a cough he had, and he was also super. We highly recommend Village West! They let you know the options, techs are sweet to the animals, provide you quotes, pricing is fair, not pushy or anything.
Village West has always been responsive and concerned about our pet’s well-being. The entire staff from the front desk to techs and veterinarians are wonderful and have cared for our dog, Walter, for the last five years. I would highly recommend this office If you are looking for a well rounded, and caring experience!
Excellent team at Village West. I brought my 13-year-old cat in and we were both treated with compassion and understanding. Dr. Monica was an excellent and open communicator. Information was given to me in a way that was understood. I will continue to bring my cat here for his medical treatment. Thank you Village West for everything.
We came in today without an appointment. They were able to squeeze us in. Our 10 year old Beagle was bleeding from his gums. Monica & Rachel got a good look in there and came up with a plan of treatment. They are very caring and understanding. Such a great experience. Highly recommended.
Cats first vet appointments – and I was the nervous one! Our doctor and vet tech were incredible, calming and answered ALL of my questions, I had a lot… Couldn’t be happier with their care/service and would recommend to any and all pets and pet parents 🙂
I cannot say enough about Dr. Silverman and the rest of the dedicated staff at Village West Vet. From the front desk (Susanna and Bret) to the vet techs to all of the veterinarians, these people are committed to the highest quality compassionate care of pets and their human families. We have been taking our cats here for years. A couple of weeks ago our fourteen-year-old little lady become suddenly quite ill. I called on a Sunday, hoping to hear a recording recommending an emergency animal hospital. Instead, Dr. Silverman picked up the phone himself and said hello and addressing us personally by name. I described what was happening, and since he was there already he asked me to bring Isabella in for some immediate attention. She ended up being hospitalized for a couple of days, and then we took her home to try to get her back on her feet. We shared a few good days with her, but in the end, she was ready to go. When it came time to say our final good-byes we were greeted with hugs and sincere condolences, the room was set up for a peaceful transition, and we felt reassured we had all done all we could but made the right decision to let her go. We are full of gratitude.
Jenny and Mark
I have been to countless vets across the country in my 15 years of being a dog owner and I’ve never found a better place than Village West Veterinary. Absolute best Vet in Chicago! From patching up Lima after a car accident to dealing with Manning’s insane anxiety to making Bernie’s transition from one life to the next much easier on me than I anticipated, I cannot speak highly enough of everyone here!